Billing Terms and Conditions

Payment Policy – Dear Finds 

1. Accepted Payment Methods

At Dear Finds , we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

Credit & Debit Cards: Visa, MasterCard, American Express

PayPal

Afterpay (where available)

Apple Pay & Google Pay

Bank Transfers (for bulk orders – please contact us for details)

All payments are processed in Canadian Dollars (CAD).

2. Payment Processing

Payment must be completed at the time of purchase.

Orders will not be processed or shipped until full payment is received.

If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

All prices listed on Dear Finds are in CAD.

Prices are subject to change without prior notice.

Applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

Dear Finds uses SSL encryption and trusted payment gateways to ensure your transactions are safe and secure.
We do not store your credit card or payment information.

5. Refunds & Chargebacks

Refunds are handled in accordance with our Refund & Return Policy.
Unauthorized chargebacks will be disputed. If you experience any issues, please reach out to us first at info@dearfinds.com.

6. Fraud Prevention

Dear Finds reserves the right to cancel or place a hold on any order suspected of fraud or unauthorized activity.
Additional identity verification may be required for high-value transactions.

7. Contact Us

Business Name: Dear Finds
Address: 1616 Rue Sainte-Catherine, Montréal, QC H3H 1L7
Email: info@dearfinds.com
Phone: +1 514 476 4527
Contact Page: https://www.dearfinds.com/pages/contact

Customer Service Hours:
Monday – Friday, 9:00 AM – 5:00 PM (Local Time)
We aim to respond to all inquiries within 1–2 business days.