Shipping Policy

Dearfinds – Shipping Policy

www.dearfinds.com
Canada

At Dearfinds, we are dedicated to offering a smooth and transparent shopping experience for our Canada customers. We proudly provide free shipping on all orders within Canada.

Shipping Locations

This policy applies to all orders shipped within Canada.

Delivery Times

Please find the estimated delivery timelines below:

Order Cutoff Time: 5:00 PM (ET), Monday to Friday. Orders placed after this time will be processed on the next business day, which may slightly extend the delivery timeframe.

Order Handling Time: 1 to 2 business days (Monday to Friday).

Transit Time: 6 to 8 business days (Monday to Friday).

Estimated Delivery Time: 7 to 10 business days from the time your order is placed.

Carrier Services

We work with trusted shipping carriers to ensure reliable delivery, including:

Canada Post 

UPS

FedEx

Shipping Costs

All Canada orders qualify for free standard shipping. No minimum order is required.

Delivery Issues

If you encounter any issues with your delivery, such as delays or missing packages, please reach out to our customer service team. We are here to help resolve any problems and ensure your order is delivered successfully.

Delivery times are estimates and may vary due to carrier delays, weather conditions, or holidays.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can monitor your shipment’s progress through our Order Tracking page.

Questions?

Visit our FAQs or contact our support team for any assistance.

Contact Information

Business Name: Dearfinds
Address: 1616 Rue Sainte-Catherine, Montréal, QC H3H 1L7
Email: info@dearfinds.com
Phone: +1 514 476 4527
Contact Page: https://www.dearfinds.com/pages/contact

Customer Service Hours

Monday – Friday, 9:00 AM – 5:00 PM (ET)
We aim to respond to all inquiries within 1–2 business days.